Intent-based Satisfaction Modeling
From Music to Video Streaming

Gabriel, Roland, Brenda, Isabella and Daniella

1 (hopefuly)

2 Behaviorals, Intents and Satisfaction

3 Different Needs: Explorative VS Decisive Intents

4 Intents (Usabilla) VS Behaviorals (Google Analytics)

5 Everything is Awsome 🎶 (or is it?)

6 Violin Plots (because Spotify did this, not because I love them)

6.1 Satisfaction and Intents

6.2 Violins of Satisfaction and Behavioral Variables

7 per intent logistic Bayes regression

8 What we learned

9 Spotify VS Videoland

10 Behavioral Variable Distributions

10.1 for the quite satisfied (y >= 4)

10.2 for the less satisfied (y<4)